Refund Policy

Refund Policy Effective Date: 12 September 2026 This Refund Policy applies to services purchased through MILTROO, operated by Digital Masters Academy. 1. Digital Services MILTROO primarily provides digital services. Because services may involve account activation, website setup, configuration, hosting resources and other digital work, refunds may be subject to the status of the service. 2. Before Service Activation If a customer requests cancellation before substantial service activation or work has started, the refund request may be reviewed by our support team. 3. After Service Activation Once a website, account, subscription or digital service has been activated or substantial work has been completed, the payment may be non-refundable except where required by applicable law or specifically approved by MILTROO. 4. Duplicate Payments If a customer accidentally makes a duplicate payment for the same service, the duplicate transaction may be reviewed and refunded after verification. 5. Failed Transactions If money is debited but the payment is not successfully recorded by our system, the transaction will be verified through the payment provider and resolved accordingly. 6. Refund Processing Approved refunds will be processed through the appropriate payment method or payment provider, subject to applicable processing timelines. 7. How to Request a Refund Contact MILTROO support with: - Name - Registered mobile number - Email address - Order or transaction details - Reason for refund WhatsApp: 849901370